General Conditions of Sale, in force from 01/07/2022

PREMISE

This information is provided for the website www.veniceart.net ( Site ).

Seller details: VeniceArt - H-EN, Via Pasubio 11, 31025 Santa Lucia Di Piave (TV) VAT number 05148850265, Treviso - Belluno Chamber of Commerce, email info@veniceart.net ( Seller )

Service sold on the Site: design objects, furnishing accessories ( Product ).

Art. 1 Scope of application

1.1 The General Conditions of Sale apply to all sales made by the Seller on the Site.

1.2 If it is made possible by the Site, the insertion of your tax code during a purchase implies that you are acting as a Consumer pursuant to art. 3, I comma, lett. a) of the Consumer Code (Legislative Decree 6 September 2005, n.206). It should be remembered that the quality of Consumer is the natural person who acts for purposes unrelated to any entrepreneurial, commercial, professional or craft activity carried out. If, on the other hand, it is possible to enter the VAT number (yours or that of a legal person), this implies a purchase as a "Professional", pursuant to art. 3, paragraph I, lett. c) of the Consumer Code. The natural or legal person acting in the exercise of his / her business, commercial, craft or professional activity, or an intermediary, plays the role of Professional. The implications of buying as a Consumer rather than a Professional will be described later in this document.

1.3 The terms indicated are to be understood as working days, therefore excluding Saturdays, Sundays and national holidays. The images and descriptions on the Site are intended as purely indicative. The colors may differ from the real ones due to the settings of the computer systems or computers used by you for their display.

1.4 The General Conditions of Sale can be changed at any time. Any changes and / or new conditions will be effective from the moment of their publication on the Site. You are therefore invited to regularly access the Site and to consult, before making any purchase, the most updated version of the General Conditions of Sale.

1.5 The applicable General Conditions of Sale are those in force on the date the purchase order is sent.

1.6 These General Conditions of Sale do not regulate the sale of products and / or services by parties other than the Seller who may be present on the Site through links, banners or other hyper-textual links. Before carrying out commercial transactions with these subjects it is necessary to check their conditions of sale. The Seller is not responsible for the provision of services and / or for the sale of products by such subjects.

1.7 The Seller does not carry out any checks and / or monitoring on the websites accessible through these links. The Seller is therefore not responsible for the contents of these sites or for any errors and / or omissions and / or violations of the law by them.

1.8 You are required to carefully read these General Conditions of Sale as well as all other information that the Seller provides on the Site, including during the purchase procedure.

1.9 Unless otherwise agreed with the Seller, it is not possible to send orders by email on the Site. The Seller does not accept orders by telephone, unless otherwise agreed with the customer.

1.10 The entirety of any element of the Site is the property of the Seller or third parties. Except for the specific written consent of the Seller, it is forbidden to reproduce, in whole or in part and by any procedure, distribute, publish, transmit, modify or sell all or part of the content of the Site.

1.11 The Seller may in no case be held liable to you or to third parties for any indirect, incidental, special or consequential damage. This includes, but is not limited to, any loss of income or other indirect loss resulting from the use of the Site or the inability to use it. The Seller cannot guarantee or affirm: (i) that the Site is free from viruses or programs that may damage the data; (ii) that the information contained on the Site is accurate, complete and up-to-date.

1.12 This document fully governs the relationship between you and the Seller. In any case, the rights and obligations provided for by the law applicable from time to time are reserved.

Art. 2 Purchases on the Site

2.1 To make purchases on the Site it is necessary to follow the procedure on the Site itself, entering the data requested from time to time. The sales contract is concluded when the order reaches the Seller's server.

2.2 You undertake to inform the Seller immediately in the event that you suspect or become aware of an improper use or undue disclosure of any information you have entered on the Site.

2.3 You guarantee that the personal information provided is complete and truthful and undertake to hold the Seller harmless and harmless from any damage, compensation obligation and / or sanction deriving from and / or in any way connected with the breach of this commitment. You undertake to immediately inform the Seller in the event that you suspect or become aware of an improper use or undue disclosure of your login credentials to the Site.

2.4 The Seller reserves the right to refuse orders that come from users who have previously violated these General Conditions of Sale or any regulatory provision.

2.5 To place orders on the Site, it is necessary to read and approve these General Conditions of Sale, by selecting the appropriate box on the purchase procedure pages. Failure to accept these General Conditions of Sale will make it impossible to make purchases on the Site.

2.6 After the purchase, you will receive an order confirmation email.

Art. 3 Prices

3.1 On the Site:

prices include VAT.

3.2 The Seller reserves the right to change the price of the Services, at any time, without notice, it being understood that the price charged to you will be that indicated on the Site at the time the order is placed and that any variations (increasing or decreasing) subsequent to the transmission of the same.

3.3 The purchase contract is conditional on the non-payment of the Total Amount Due. Unless otherwise agreed in writing with you, the order will consequently be canceled.

Art. 4 Methods of payment

4.1 This article describes the payment methods available on the Site.

4.2 On the Site you can purchase by means of payment cards. The charge will be made only after (i) the details of your payment card used for payment have been verified and (ii) the company issuing the payment card you used has issued the debit authorization. In application of Directive 2015/2366 / (EU) on payment services in the internal market (PSD2), the user is informed that he may be required to complete the purchase process by satisfying the authentication criteria required by the payment institution in charge of manage the online payment transaction. The authentication criteria refer to the user's identity (to satisfy this criterion the user must be registered on the Site during the purchase operation) and to the contextual knowledge of the authentication code transmitted by the payment institution (Strong Customer Authentication ). Failure to complete the procedure described above may imply the impossibility of finalizing the purchase on the Site. The confidential data of the payment card (card number, holder, expiry date, security code) are encrypted and transmitted directly to the manager of the payments without passing through the servers used by the Seller. The Seller, therefore, never has access to and does not store, even if you choose to store such data on the Site, the details of your payment card used to pay for the Service. The footer of the Site indicates the symbols of the payment cards that can be used on the Site.

4.3 On the Site it is possible to pay by bank transfer. After the purchase, you will receive by email the bank details useful to proceed with the balance of the amount due to the Seller.

4.4 On the Site it is possible to make purchases using discount vouchers, vouchers or coupons. If the value of the discount code is lower than that of the order, the remaining sum can be completed according to the payment methods provided on the Site. Each discount code can be used for one purchase only. In no case can discount vouchers be redeemed for cash.

4.5 Any methods other than those described above may be governed in this article:

On the Site it is also possible to make purchases using the PayPal payment solution. If you choose PayPal as a means of payment, you will be redirected to the website www.paypal.it where you will make the payment according to the procedure provided and governed by PayPal and the terms and conditions of the contract agreed between the user and PayPal. The data entered on the PayPal site will be processed directly by the same and will not be transmitted or shared with the Seller. The Seller is therefore unable to know and does not store in any way the data of the payment card connected to your PayPal account or the data of any other payment instrument connected with this account. of Klarna's installment payment. The first payment is debited at the time of shipment of the order itself and / or at the time of conclusion of the purchase contract, while subsequent payments are debited every 30 days from the first charge, unless otherwise indicated on the Site or by the payment service provider. (Klarna). If you choose Klarna as your means of payment, you will be redirected to the website www.klarna.com where you will follow the procedure established and governed by Klarna and the terms and conditions of the contract agreed between you and Klarna. The data entered on the Klarna website will be processed directly by the same and will not be transmitted or shared with the Seller.

Art. 5 Right of withdrawal

5.1 The user is invited to view this article with particular attention, which governs the right of withdrawal.

5.2 The right of withdrawal is the consumer's right to dissolve the purchase contract without being obliged to provide a reason. You can exercise this right within 14 calendar days from the conclusion of the contract. If you have purchased as a Professional, the right of withdrawal does not apply, unless otherwise agreed with the Seller. Any exceptions to the right of withdrawal are listed in this article 5. If there are no exceptions to the right of withdrawal, this article 5 is fully applicable.

5.3 With specific reference to the sale of Services to Consumers, the Consumer Code provides for the possibility that the Consumer loses the right of withdrawal for services completely performed before the expiry of 14 calendar days (starting from the placing of the order), if has expressly accepted to lose the right of withdrawal with the execution of the service. Furthermore, the Consumer Code provides for the exclusion of the right for the provision of housing for non-residential purposes.

5.4 The exclusion of the right of withdrawal described in the previous article does not apply to this Site. Therefore, if you are a Consumer, you have the right to withdraw from the purchase contract for the Service without having to provide any reasons and without having to incur costs other than those provided for in this article within the term of fourteen calendar days, starting from the date to forward the purchase order for the Service (Withdrawal Period). To exercise the right of withdrawal, you must inform the Seller, before the expiry of the Withdrawal Period, of your decision to withdraw. To this end, he can write to the Seller at the contact persons indicated in the Introduction, or use the contact form that may be present on the Site. If the withdrawal is applicable, the Seller will reimburse the Total Amount Due, without undue delay and in any case no later than 14 calendar days from the day on which the Seller was informed of the decision to withdraw from the contract. The refund will be made using the same payment instrument used for the initial transaction.

5.5 The user-Consumer who has residence or domicile in a country other than Italy is invited to view their own legislation, in order to verify whether this legislation provides for a more favorable regulation of the right of withdrawal than indicated above.

Art. 6 Legal Guarantee of Conformity

6.1 The Legal Guarantee of Conformity is reserved for the Consumer. Therefore, it applies only to users who have made a purchase on the Site for purposes unrelated to any entrepreneurial, commercial, craft or professional activity carried out.

6.2 The Seller is liable to the Consumer for any lack of conformity of the Service that occurs within two years of purchase. The direct action to assert the defects not intentionally concealed by the Seller is prescribed, in any case, within twenty-six months from the provision of the Service. In case of lack of conformity of the Service, the Consumer has the right to restore conformity, or to receive a proportional reduction in the price, or to terminate the contract on the basis of the conditions established by articles 135-bis and following of the Consumer Code. The Consumer is invited to read articles 128 and following of the Consumer Code.

6.3 If you have purchased as a Professional the previous articles do not apply.

Art. 7 Applicable law and competent court; out-of-court settlement of disputes - Alternative Dispute Resolution / Online Dispute Resolution

7.1 Purchase contracts concluded through the Site are governed by Italian law.

7.2 It is without prejudice to the application to consumer users who do not have their habitual residence in Italy of any more favorable and mandatory provisions provided for by the law of the country in which they have their habitual residence.

7.3 Please note that in the case of a Consumer user, the court of the place where the user resides or has elected domicile is competent for any dispute relating to the application, execution and interpretation of this document.

7.4 In the case of a professional user, for any dispute relating to the application, execution and interpretation of this document, the Court where the Seller is based is competent, pursuant to the provisions of the Introduction.

7.5 The Seller informs the user who holds the status of Consumer that, in the event that he has submitted a complaint directly to the Seller, as a result of which it has not been possible to resolve the dispute thus arisen, the Seller will provide the information on the matter. to the Alternative Dispute Resolution body or bodies for the out-of-court resolution of disputes relating to obligations deriving from a contract concluded on the basis of these General Conditions of Sale (ADR bodies), specifying whether or not it intends to use these bodies to resolve the dispute itself.

7.6 The Seller also informs the user who holds the status of Consumer that a European platform has been set up for the online resolution of consumer disputes (so-called ODR platform). The ODR platform can be consulted at the following address http://ec.europa.eu/consumers/odr . Through the ODR platform, the Consumer user will be able to consult the list of ADR bodies, find the link to the website of each of them and start an online resolution procedure of the dispute in which he is involved.

7.7 The right of the Consumer user to appeal to the ordinary competent court of the dispute deriving from these General Conditions of Sale, regardless of the outcome of the out-of-court settlement procedure of disputes relating to consumer relations through recourse to the procedures, is reserved. referred to in Part V, Title II-bis of the Consumer Code.

The user who resides in a member state of the European Union other than Italy, can also access, for any dispute relating to the application, execution and interpretation of these General Conditions of Sale, to the European procedure established for disputes of modest entity, by Regulation (EC) no. 861/2007 of the Council, of 11 July 2007, provided that the value of the dispute does not exceed, excluding interest, rights and expenses, Euro 5,000.00. The text of the regulation is available on the website http://www.eur-lex.europa.eu .

Art. 8 Customer service

8.1 It is possible to request information, send communications, request assistance or submit complaints by contacting the Seller at the addresses indicated in the Introduction, or by using the contact form that may be present on the Site.

8.2 The Seller responds within an indicative time of 3 days.